The Sauna360 recalls: every brand and model affected
Sauna360 supplies Finnleo, Tylo, Helo, Kastor and Amerec. Two separate CPSC recalls now cover its saunas — one for infrared panels that can short circuit and overheat, one for benches that can collapse. The brand on your cabin door is probably not the brand on the recall notice, which is why people miss it.

The short version: there are two separate Sauna360 recalls and they are easy to confuse. The larger one, CPSC 26-784 of 17 September 2026, covers infrared saunas, hybrid saunas and infrared kits whose panels can short circuit and overheat - about 41,580 units in the US and 6,758 in Canada, sold from May 2013 all the way to July 2026. The smaller one, CPSC 26-040 of 23 October 2025, covers Tylo Halmstad and Kiruna Hybrid cabins whose benches can collapse. Different hazards, different model lists, different phone numbers, and one model family - the Kiruna Hybrid - that appears on both. If you bought a mid-range infrared cabin from Costco or a pool and spa dealer in the last decade, the odds that it is on one of these lists are not small.
Why you may not realize this is your sauna
This is the part that matters most, and it is the reason we built this page. Sauna360 is a supplier, not a logo on a cabin. It sells through a group of brands with long histories and no obvious connection to each other: its own brand pages describe Tylo as Swedish with more than 75 years behind it, Helo as running since 1919, Kastor as the oldest sauna brand in Finland founded in the winter of 1916, plus Finnleo and Amerec. Somebody who bought a Finnleo in 2017, or a Radiant Health Pause last year, is not watching for a Sauna360 recall notice.
The recall list makes that concrete. Eight different brand names appear on recall 26-784 - Finnleo, Helo, Radiant Health, Sauna360, Saunatec, Tylo, Tylohelo, and a set of units with no brand at all. Sauna360's own site gives its location as Cokato, Minnesota, and CPSC lists the products as manufactured in China. One more detail we will report and not interpret: the footer of Sauna360's site links a Masco Corporation supply chain disclosure, and the site does not explain that relationship anywhere we could read.
Recall 26-784 — infrared panels that can overheat
| As published | |
|---|---|
| Hazard | The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards |
| Units | About 41,580 in the US; about 6,758 in Canada |
| Incidents | 67 reports of overheating, melting, charring or burning |
| Injuries | None reported |
| Sold | May 2013 through July 2026 |
| Where | Costco stores, Costco.com, pool and spa dealerships and other online retailers |
| Price range | $6,000 to $13,000 |
| Remedy | Stop use immediately; free professional in-home repair arranged by Sauna360 |
| Importer | Sauna360 Inc., Cokato, Minnesota; manufactured in China |
| Contact | 866-936-5962, or recall@sauna360.com |
Read from the CPSC recall notice on 2026-10-05. The published remedy is a repair rather than a refund or replacement - new control hardware fitted in your home at no cost.
That sales window is the striking number. May 2013 to July 2026 is thirteen years of production, which is why the unit count is so large and why the model list runs to well over a hundred SKUs. If you have owned an infrared cabin from any of these brands at any point in the last decade, it is worth two minutes with the list below.
Every brand and model on recall 26-784
| Brand | Models |
|---|---|
| Finnleo | IS44, IS44-15, IS44-20, IS440-15, IS440-20, IS565; S810, S820, S825, S830, S840, S870, S880; Sentinel 3; Sentinel Hybrid 2-20, Sentinel Hybrid 3 |
| Helo | S820, S870 |
| Radiant Health | E-1H, E-2H, E-2.5H, E-3H, E-4H, EC-3H, EC-4H; P-1H, P-2H, P-2.5H, P-3H, and the P-1H-CA, P-2H-CA, P-2.5H-CA and P-3H-CA variants |
| Sauna360 | E510, E570, E580 |
| Saunatec | B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, B880C |
| Tylo | IG810, IG820, IG830, IG840, IG870, IG880; Kiruna 1, 2 and 3; Kiruna Hybrid 2-15, 2-20 and 3 |
| Tylohelo | The same B200 to B880C range as Saunatec, plus S810, S820, S825, S830, S840, S870, S880 |
| No brand marking | S810, S820, S825, S830, S840, S870, S880 |
| Infrared kits | Carbonflex, Saunalogic, Infralogic, Aspire and Bliss variants |
Model list as published in CPSC recall 26-784, read on 2026-10-05. Note the last two rows: the same S-series numbers appear with a brand, with a different brand, and with no brand marking at all, and the infrared kits are retrofit panel sets rather than whole cabins. Check the model label, not the logo.
Recall 26-040 — Tylo benches that can collapse
The second recall is smaller, older and more physical. CPSC 26-040, published 23 October 2025, states that the saunas "contain a bench that can collapse, posing a fall hazard to consumers". About 1,000 units, with seven reports of benches breaking, including one consumer with head and neck injuries. These were sold from July through December 2024 for between $6,000 and $12,000 through various distributors nationwide. The remedy is a professional retrofit that adds hardware to the bench, plus a revised manual that states weight limits.
| Model | Serial number range |
|---|---|
| Tylo Halmstad 2 (15 A, 120 V) | CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970 |
| Tylo Halmstad 2 (20 A, 120 V) | Same range as above |
| Tylo Halmstad 3 (240 V) | Same Halmstad range |
| Tylo Halmstad 4 (240 V) | Same Halmstad range |
| Tylo Kiruna Hybrid 2 (15 A, 120 V) | CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224 |
| Tylo Kiruna Hybrid 2 (20 A, 120 V) | Same range as above |
| Tylo Kiruna Hybrid 3 (240 V) | Same Kiruna Hybrid range |
Serial ranges as published in CPSC recall 26-040, read on 2026-10-05. Sauna360 states the serial number is printed on the product manual, which is worth knowing before you go looking inside a hot room for a label.
The Kiruna Hybrid is on both lists
Worth isolating, because it is the one model family exposed to both hazards. The Tylo Kiruna Hybrid appears on recall 26-784 for its infrared panels (as Kiruna Hybrid 2-15, 2-20 and 3) and on recall 26-040 for its bench (as Kiruna Hybrid 2 and 3). The Hybrid is the interesting model in Tylo's range precisely because it combines a wood-fired or electric stove with Carbonflex infrared emitters in one cabin, and Carbonflex is itself named on the infrared recall. Our Tylo sauna review covers the range on its published specifications; read it alongside this page rather than instead of it.
What the remedy tells you, and what it does not
The published fix on the infrared recall is new circuit boards and fuses, fitted in your home. That points at the control and protection side of the system rather than the emitters themselves, which is consistent with a short-circuit-and-overheat failure mode - but we are reading a remedy description, not an engineering report, and CPSC does not publish a root-cause analysis. Two things follow that are worth saying plainly. A repair is not a refund, so if you want out of the product rather than into a repair queue, that is a conversation with the retailer and your own judgment, not a recall entitlement. And 67 reports across 41,580 units is a low rate that is not the same as a low consequence - the hazard named is fire, and the instruction is to stop using it until it is fixed.
What to check on any infrared sauna
The transferable lesson here is not about one supplier. Infrared cabins are electrical appliances that run warm for hours in a humid room, and the recall list shows how little the brand on the door tells you about who built the electronics. Four things we would check before buying anything in this category:
- A named safety listing with a standard number. "Low EMF" and "certified" are marketing; UL, ETL or CSA with a standard reference is a claim you can check. Most listings in this category publish neither - see what low EMF actually means.
- Published panel wattage and the circuit it needs. A maker who will not tell you the draw is a maker whose installation requirement you cannot plan. Our infrared sauna installation guide covers what a legitimate spec looks like.
- Who actually supplies it. The brand, the importer and the manufacturer are frequently three different companies, and the recall notice names the importer, not the logo. That is exactly why these notices get missed.
- A parts channel. A free in-home repair only exists because a supplier with a US presence was there to run it. A cabin from an anonymous listing has no equivalent, which is a real if unglamorous argument for buying from someone with a name and an address.
If you would rather replace it than repair it
Some owners will not want a repaired sauna in the house whatever the remedy says, and that is a legitimate position. The picks below are infrared cabins in the same two-to-four-person class, all currently listed and priced, none of them a Sauna360 brand. One thing to note honestly while you compare: the recalled units sold for $6,000 to $13,000, and these sit well below that, which reflects a genuine difference in channel and build rather than a bargain - the recalled cabins were dealer and Costco products with installation and service behind them. Our Costco sauna buying guide covers that channel difference, and best 4-person infrared saunas goes deeper on the size class.
Infrared cabins you can buy today, from other suppliers
Dynamic Lugano 3-Person Far Infrared Sauna
Dynamic Saunas
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
One of the few cabins in this price class that puts an EMF number in the listing rather than the word 'low' on its own — which is the only reason it can be ranked against anything.
| Capacity | 3 person |
|---|---|
| Wood | Canadian hemlock |
| Heater type | Carbon far-infrared panels |
| EMF, as published | Under 8 mG |
| Measurement distance | Not published |
| Spectrum | Far infrared only |
| Power draw | Not published in the listing |
What works
- Publishes an actual EMF figure instead of the unqualified word 'low'
- Hemlock rather than a softwood that resins at temperature
- Three-person footprint without the premium-tier price
What doesn't
- The EMF figure has no stated measurement distance, so it cannot be compared like for like
- Far infrared only — no near or mid wavelengths
- Assembly is genuinely a two-person job
Skip it ifyou want full-spectrum output. This is a far-infrared cabin and no amount of marketing language changes that — if near infrared matters to you, you are shopping in a different tier.
Albott 4-Person Infrared Sauna, 2145 W, 10 Carbon Panels
Albott
$2,999.99 · 10% off
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
Ten panels and a published wattage on a cabin whose dimensions are also published — and separate foot heating, which is the coldest part of any infrared session.
| Power | 2145 W |
|---|---|
| Panels | 10 low-EMF carbon |
| Dimensions | 63.2" × 37.2" × 75.2" |
| Weight | 400 pounds |
| Foot heating | Tourmaline stone panel |
| Extras | 7-color light, dual Bluetooth speakers, LCD panel |
| EMF figure | Not published |
What works
- Publishes wattage, panel count and full external dimensions together
- Dedicated foot heating addresses the real weak point of infrared cabins
- 2145 W still lands on a 20 A circuit rather than needing 240 V
What doesn't
- 400 lb of flat-packed cabin needs two people and a clear route in
- "7-color light therapy" is a mood feature, not a clinical one, whatever the listing implies
- Low EMF is claimed with no figure attached
Skip it ifyou want full-spectrum heat. This is far infrared with extras; near and mid infrared are a different and dearer category.
Heat Wave Sonoma 3-Person Corner Infrared Sauna
Heat Wave
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
A corner cabinet is the difference between a sauna that fits your basement and one that does not, and it is the spec nobody puts in a comparison table.
| Capacity | 3 person |
|---|---|
| Footprint | Corner |
| Wood | Thick hemlock interior |
| Heaters | 7 carbon infrared |
| Lighting | Chromotherapy light included |
| EMF, as published | Described as low EMF; no figure given |
| Power draw | Not published in the listing |
What works
- Corner geometry reclaims a room's least useful square footage
- Seven heater panels rather than the four common at this size
- Hemlock interior specified by thickness, not only by species
What doesn't
- 'Low EMF' with no number attached is marketing, not a spec
- Corner cabinets are harder to resell than rectangles
- Bench depth is not published, which matters at three people
Skip it ifyou have a straight wall to give it. A corner unit costs you interior volume for the same outside dimensions, so you would be paying for geometry you do not need.
OUTEXER Corner Infrared Sauna, 4–5 Person, 240 V Canadian Hemlock
OUTEXER
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
A corner cabin uses the space a rectangle wastes, and at four to five people that is the difference between a room that fits and one that does not.
| Capacity | 4–5 person |
|---|---|
| Dimensions | 59" × 59" × 74.8" |
| Circuit | 240 V |
| Wood | Canadian hemlock |
| Glass | Single-piece front panel |
| Shipping weight | 265 pounds |
| Power draw | Not published |
What works
- A corner footprint recovers floor space a rectangular cabin cannot
- Canadian hemlock is the standard for a reason — stable, low resin, no odor
- A single glass panel rather than a small porthole
What doesn't
- 240 V means an electrician, which most indoor infrared cabins avoid
- Wattage is not published, so you cannot cost a session or size the breaker
- A corner shape is far less flexible if you move it later
Skip it ifyou do not already have a 240 V circuit where the cabin goes. That install cost is not in the sticker price.
Duthss 3-Person Full-Spectrum Infrared Sauna
Duthss
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
Full spectrum at this size means a 220 V circuit, and the listing says so instead of burying it. That single line is worth more than the whole feature list.
| Capacity | 3 person |
|---|---|
| Power draw | 3,600 W |
| Voltage | 220 V |
| Interior | 60" W × 41" D × 75" H |
| Heaters | 4 carbon panels plus 4 red-light tubes |
| Wood | Hemlock |
| Extras | Foot heating, insulated glass |
What works
- Publishes interior dimensions, not just the outside box
- Foot heating addresses the most common complaint about infrared cabins
- The 220 V requirement is stated openly rather than discovered on delivery day
What doesn't
- 220 V means an electrician, a permit in most jurisdictions and a real install cost
- No EMF figure published
- 3,600 W is expensive to run — check the arithmetic before you commit
Skip it ifyou are not prepared to add a 220 V circuit. Budget the electrical work before the cabin, because on this unit the wiring is not optional.
Smartmak 3-Person Full-Spectrum Infrared Sauna
Smartmak
#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.
Eleven elements across 2,100 W means each one is modest: good for even coverage, less good if you were expecting the aggressive radiant punch of a few high-output panels.
| Capacity | 3 person |
|---|---|
| Power draw | 2,100 W |
| Heating elements | 11 |
| Wood | Canadian hemlock |
| Spectrum | Full-spectrum with red light |
| Extras | Wi-Fi control, speaker |
| EMF, as published | Not published |
What works
- Element count is published, which lets you reason about distribution
- 2,100 W keeps it inside a standard 20 A circuit
- Wi-Fi preheat is genuinely useful on a cabin with a long warm-up
What doesn't
- Spreading 2,100 W over 11 elements limits peak radiant intensity
- No EMF figure
- Some listed features are novelties we would not pay for and cannot assess
Skip it ifyou are upgrading specifically for stronger radiant intensity. More elements is not more power — the 2,100 W total is the number that matters.
Our position
We have not tested any sauna on this page, recalled or otherwise, and we are not in a position to tell you whether your specific unit is dangerous. What we can do is put both notices in one place with the full model lists, because CPSC publishes them separately, the brand names do not match the supplier name, and the people most at risk of missing a notice are the ones who bought a Finnleo or a Helo years ago from a dealer who is no longer in business. Check the model label against the lists above. If it is there, use the phone numbers in the first callout rather than ours.
Questions people actually ask
Which brands are affected by the Sauna360 recall?
Was there a Radiant Health sauna recall?
How do I tell whether my sauna is recalled?
Is the recall remedy a refund?
Can I keep using the sauna until it is repaired?
Which phone number should I use?
Sources
- CPSC recall 26-784 — Sauna360 recalls infrared saunas, hybrid infrared saunas and infrared kits (full brand and model list, units, incidents, remedy) — checked Oct 5, 2026
- CPSC recall 26-040 — Sauna360 recalls Tylo Halmstad and Kiruna Hybrid saunas due to fall hazard (models, serial ranges, remedy) — checked Oct 5, 2026
- Sauna360 — product recall page, serial number location and contact details — checked Oct 5, 2026
- Sauna360 — brands page (Tylo, Helo, Kastor, Finnleo, Amerec and their stated histories) — checked Oct 5, 2026
Read next
- Radiant Health sauna reviewEvery Pause and Elite model is on the recall.Read it
- Tylo sauna reviewThe Kiruna Hybrid is on both recall lists.Read it
- Finnleo sauna reviewSixteen Finnleo models are named.Read it
- Costco sauna buying guideThe channel most of these were sold through.Read it
- What is low EMF?Why certification claims need a standard number.Read it
- Best 4-person infrared saunasThe size class, from other suppliers.Read it
Every pick on this page comes from published specifications, not from hardware we own. Read how we pick — including what spec-led ranking cannot tell you.