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The Sauna360 recalls: every brand and model affected

Sauna360 supplies Finnleo, Tylo, Helo, Kastor and Amerec. Two separate CPSC recalls now cover its saunas — one for infrared panels that can short circuit and overheat, one for benches that can collapse. The brand on your cabin door is probably not the brand on the recall notice, which is why people miss it.

By Sawyer V.Last updated
Electrical panel and wiring for a sauna circuit

The short version: there are two separate Sauna360 recalls and they are easy to confuse. The larger one, CPSC 26-784 of 17 September 2026, covers infrared saunas, hybrid saunas and infrared kits whose panels can short circuit and overheat - about 41,580 units in the US and 6,758 in Canada, sold from May 2013 all the way to July 2026. The smaller one, CPSC 26-040 of 23 October 2025, covers Tylo Halmstad and Kiruna Hybrid cabins whose benches can collapse. Different hazards, different model lists, different phone numbers, and one model family - the Kiruna Hybrid - that appears on both. If you bought a mid-range infrared cabin from Costco or a pool and spa dealer in the last decade, the odds that it is on one of these lists are not small.

Why you may not realize this is your sauna

This is the part that matters most, and it is the reason we built this page. Sauna360 is a supplier, not a logo on a cabin. It sells through a group of brands with long histories and no obvious connection to each other: its own brand pages describe Tylo as Swedish with more than 75 years behind it, Helo as running since 1919, Kastor as the oldest sauna brand in Finland founded in the winter of 1916, plus Finnleo and Amerec. Somebody who bought a Finnleo in 2017, or a Radiant Health Pause last year, is not watching for a Sauna360 recall notice.

The recall list makes that concrete. Eight different brand names appear on recall 26-784 - Finnleo, Helo, Radiant Health, Sauna360, Saunatec, Tylo, Tylohelo, and a set of units with no brand at all. Sauna360's own site gives its location as Cokato, Minnesota, and CPSC lists the products as manufactured in China. One more detail we will report and not interpret: the footer of Sauna360's site links a Masco Corporation supply chain disclosure, and the site does not explain that relationship anywhere we could read.

Recall 26-784 — infrared panels that can overheat

CPSC recall 26-784, published 17 September 2026
As published
HazardThe infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards
UnitsAbout 41,580 in the US; about 6,758 in Canada
Incidents67 reports of overheating, melting, charring or burning
InjuriesNone reported
SoldMay 2013 through July 2026
WhereCostco stores, Costco.com, pool and spa dealerships and other online retailers
Price range$6,000 to $13,000
RemedyStop use immediately; free professional in-home repair arranged by Sauna360
ImporterSauna360 Inc., Cokato, Minnesota; manufactured in China
Contact866-936-5962, or recall@sauna360.com

Read from the CPSC recall notice on 2026-10-05. The published remedy is a repair rather than a refund or replacement - new control hardware fitted in your home at no cost.

That sales window is the striking number. May 2013 to July 2026 is thirteen years of production, which is why the unit count is so large and why the model list runs to well over a hundred SKUs. If you have owned an infrared cabin from any of these brands at any point in the last decade, it is worth two minutes with the list below.

Every brand and model on recall 26-784

Models named in recall 26-784, by brand
BrandModels
FinnleoIS44, IS44-15, IS44-20, IS440-15, IS440-20, IS565; S810, S820, S825, S830, S840, S870, S880; Sentinel 3; Sentinel Hybrid 2-20, Sentinel Hybrid 3
HeloS820, S870
Radiant HealthE-1H, E-2H, E-2.5H, E-3H, E-4H, EC-3H, EC-4H; P-1H, P-2H, P-2.5H, P-3H, and the P-1H-CA, P-2H-CA, P-2.5H-CA and P-3H-CA variants
Sauna360E510, E570, E580
SaunatecB200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, B880C
TyloIG810, IG820, IG830, IG840, IG870, IG880; Kiruna 1, 2 and 3; Kiruna Hybrid 2-15, 2-20 and 3
TyloheloThe same B200 to B880C range as Saunatec, plus S810, S820, S825, S830, S840, S870, S880
No brand markingS810, S820, S825, S830, S840, S870, S880
Infrared kitsCarbonflex, Saunalogic, Infralogic, Aspire and Bliss variants

Model list as published in CPSC recall 26-784, read on 2026-10-05. Note the last two rows: the same S-series numbers appear with a brand, with a different brand, and with no brand marking at all, and the infrared kits are retrofit panel sets rather than whole cabins. Check the model label, not the logo.

Recall 26-040 — Tylo benches that can collapse

The second recall is smaller, older and more physical. CPSC 26-040, published 23 October 2025, states that the saunas "contain a bench that can collapse, posing a fall hazard to consumers". About 1,000 units, with seven reports of benches breaking, including one consumer with head and neck injuries. These were sold from July through December 2024 for between $6,000 and $12,000 through various distributors nationwide. The remedy is a professional retrofit that adds hardware to the bench, plus a revised manual that states weight limits.

Models and serial ranges on recall 26-040
ModelSerial number range
Tylo Halmstad 2 (15 A, 120 V)CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970
Tylo Halmstad 2 (20 A, 120 V)Same range as above
Tylo Halmstad 3 (240 V)Same Halmstad range
Tylo Halmstad 4 (240 V)Same Halmstad range
Tylo Kiruna Hybrid 2 (15 A, 120 V)CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224
Tylo Kiruna Hybrid 2 (20 A, 120 V)Same range as above
Tylo Kiruna Hybrid 3 (240 V)Same Kiruna Hybrid range

Serial ranges as published in CPSC recall 26-040, read on 2026-10-05. Sauna360 states the serial number is printed on the product manual, which is worth knowing before you go looking inside a hot room for a label.

The Kiruna Hybrid is on both lists

Worth isolating, because it is the one model family exposed to both hazards. The Tylo Kiruna Hybrid appears on recall 26-784 for its infrared panels (as Kiruna Hybrid 2-15, 2-20 and 3) and on recall 26-040 for its bench (as Kiruna Hybrid 2 and 3). The Hybrid is the interesting model in Tylo's range precisely because it combines a wood-fired or electric stove with Carbonflex infrared emitters in one cabin, and Carbonflex is itself named on the infrared recall. Our Tylo sauna review covers the range on its published specifications; read it alongside this page rather than instead of it.

What the remedy tells you, and what it does not

The published fix on the infrared recall is new circuit boards and fuses, fitted in your home. That points at the control and protection side of the system rather than the emitters themselves, which is consistent with a short-circuit-and-overheat failure mode - but we are reading a remedy description, not an engineering report, and CPSC does not publish a root-cause analysis. Two things follow that are worth saying plainly. A repair is not a refund, so if you want out of the product rather than into a repair queue, that is a conversation with the retailer and your own judgment, not a recall entitlement. And 67 reports across 41,580 units is a low rate that is not the same as a low consequence - the hazard named is fire, and the instruction is to stop using it until it is fixed.

What to check on any infrared sauna

The transferable lesson here is not about one supplier. Infrared cabins are electrical appliances that run warm for hours in a humid room, and the recall list shows how little the brand on the door tells you about who built the electronics. Four things we would check before buying anything in this category:

  • A named safety listing with a standard number. "Low EMF" and "certified" are marketing; UL, ETL or CSA with a standard reference is a claim you can check. Most listings in this category publish neither - see what low EMF actually means.
  • Published panel wattage and the circuit it needs. A maker who will not tell you the draw is a maker whose installation requirement you cannot plan. Our infrared sauna installation guide covers what a legitimate spec looks like.
  • Who actually supplies it. The brand, the importer and the manufacturer are frequently three different companies, and the recall notice names the importer, not the logo. That is exactly why these notices get missed.
  • A parts channel. A free in-home repair only exists because a supplier with a US presence was there to run it. A cabin from an anonymous listing has no equivalent, which is a real if unglamorous argument for buying from someone with a name and an address.

If you would rather replace it than repair it

Some owners will not want a repaired sauna in the house whatever the remedy says, and that is a legitimate position. The picks below are infrared cabins in the same two-to-four-person class, all currently listed and priced, none of them a Sauna360 brand. One thing to note honestly while you compare: the recalled units sold for $6,000 to $13,000, and these sit well below that, which reflects a genuine difference in channel and build rather than a bargain - the recalled cabins were dealer and Costco products with installation and service behind them. Our Costco sauna buying guide covers that channel difference, and best 4-person infrared saunas goes deeper on the size class.

Infrared cabins you can buy today, from other suppliers

Top pick · Three-person cabins

Dynamic Lugano 3-Person Far Infrared Sauna

Dynamic Saunas

$2,499.99 · View on Amazon

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

One of the few cabins in this price class that puts an EMF number in the listing rather than the word 'low' on its own — which is the only reason it can be ranked against anything.

Published specifications
Capacity3 person
WoodCanadian hemlock
Heater typeCarbon far-infrared panels
EMF, as publishedUnder 8 mG
Measurement distanceNot published
SpectrumFar infrared only
Power drawNot published in the listing

What works

  • Publishes an actual EMF figure instead of the unqualified word 'low'
  • Hemlock rather than a softwood that resins at temperature
  • Three-person footprint without the premium-tier price

What doesn't

  • The EMF figure has no stated measurement distance, so it cannot be compared like for like
  • Far infrared only — no near or mid wavelengths
  • Assembly is genuinely a two-person job

Skip it ifyou want full-spectrum output. This is a far-infrared cabin and no amount of marketing language changes that — if near infrared matters to you, you are shopping in a different tier.

#2 · The overall four-person pick

Albott 4-Person Infrared Sauna, 2145 W, 10 Carbon Panels

Albott

$2,699.99 · View on Amazon

$2,999.99 · 10% off

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

Ten panels and a published wattage on a cabin whose dimensions are also published — and separate foot heating, which is the coldest part of any infrared session.

Published specifications
Power2145 W
Panels10 low-EMF carbon
Dimensions63.2" × 37.2" × 75.2"
Weight400 pounds
Foot heatingTourmaline stone panel
Extras7-color light, dual Bluetooth speakers, LCD panel
EMF figureNot published

What works

  • Publishes wattage, panel count and full external dimensions together
  • Dedicated foot heating addresses the real weak point of infrared cabins
  • 2145 W still lands on a 20 A circuit rather than needing 240 V

What doesn't

  • 400 lb of flat-packed cabin needs two people and a clear route in
  • "7-color light therapy" is a mood feature, not a clinical one, whatever the listing implies
  • Low EMF is claimed with no figure attached

Skip it ifyou want full-spectrum heat. This is far infrared with extras; near and mid infrared are a different and dearer category.

#3 · Awkward room corners

Heat Wave Sonoma 3-Person Corner Infrared Sauna

Heat Wave

$2,799.99 · View on Amazon

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

A corner cabinet is the difference between a sauna that fits your basement and one that does not, and it is the spec nobody puts in a comparison table.

Published specifications
Capacity3 person
FootprintCorner
WoodThick hemlock interior
Heaters7 carbon infrared
LightingChromotherapy light included
EMF, as publishedDescribed as low EMF; no figure given
Power drawNot published in the listing

What works

  • Corner geometry reclaims a room's least useful square footage
  • Seven heater panels rather than the four common at this size
  • Hemlock interior specified by thickness, not only by species

What doesn't

  • 'Low EMF' with no number attached is marketing, not a spec
  • Corner cabinets are harder to resell than rectangles
  • Bench depth is not published, which matters at three people

Skip it ifyou have a straight wall to give it. A corner unit costs you interior volume for the same outside dimensions, so you would be paying for geometry you do not need.

#4 · Corner installations

OUTEXER Corner Infrared Sauna, 4–5 Person, 240 V Canadian Hemlock

OUTEXER

$2,999.00 · View on Amazon

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

A corner cabin uses the space a rectangle wastes, and at four to five people that is the difference between a room that fits and one that does not.

Published specifications
Capacity4–5 person
Dimensions59" × 59" × 74.8"
Circuit240 V
WoodCanadian hemlock
GlassSingle-piece front panel
Shipping weight265 pounds
Power drawNot published

What works

  • A corner footprint recovers floor space a rectangular cabin cannot
  • Canadian hemlock is the standard for a reason — stable, low resin, no odor
  • A single glass panel rather than a small porthole

What doesn't

  • 240 V means an electrician, which most indoor infrared cabins avoid
  • Wattage is not published, so you cannot cost a session or size the breaker
  • A corner shape is far less flexible if you move it later

Skip it ifyou do not already have a 240 V circuit where the cabin goes. That install cost is not in the sticker price.

#5 · Full-spectrum output

Duthss 3-Person Full-Spectrum Infrared Sauna

Duthss

$3,499.99 · View on Amazon

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

Full spectrum at this size means a 220 V circuit, and the listing says so instead of burying it. That single line is worth more than the whole feature list.

Published specifications
Capacity3 person
Power draw3,600 W
Voltage220 V
Interior60" W × 41" D × 75" H
Heaters4 carbon panels plus 4 red-light tubes
WoodHemlock
ExtrasFoot heating, insulated glass

What works

  • Publishes interior dimensions, not just the outside box
  • Foot heating addresses the most common complaint about infrared cabins
  • The 220 V requirement is stated openly rather than discovered on delivery day

What doesn't

  • 220 V means an electrician, a permit in most jurisdictions and a real install cost
  • No EMF figure published
  • 3,600 W is expensive to run — check the arithmetic before you commit

Skip it ifyou are not prepared to add a 220 V circuit. Budget the electrical work before the cabin, because on this unit the wiring is not optional.

#6 · Even heater coverage

Smartmak 3-Person Full-Spectrum Infrared Sauna

Smartmak

$3,599.99 · View on Amazon

#ad Price as of Oct 5, 2026. We earn a commission if you buy, at no extra cost to you. How this is funded.

Eleven elements across 2,100 W means each one is modest: good for even coverage, less good if you were expecting the aggressive radiant punch of a few high-output panels.

Published specifications
Capacity3 person
Power draw2,100 W
Heating elements11
WoodCanadian hemlock
SpectrumFull-spectrum with red light
ExtrasWi-Fi control, speaker
EMF, as publishedNot published

What works

  • Element count is published, which lets you reason about distribution
  • 2,100 W keeps it inside a standard 20 A circuit
  • Wi-Fi preheat is genuinely useful on a cabin with a long warm-up

What doesn't

  • Spreading 2,100 W over 11 elements limits peak radiant intensity
  • No EMF figure
  • Some listed features are novelties we would not pay for and cannot assess

Skip it ifyou are upgrading specifically for stronger radiant intensity. More elements is not more power — the 2,100 W total is the number that matters.

Our position

We have not tested any sauna on this page, recalled or otherwise, and we are not in a position to tell you whether your specific unit is dangerous. What we can do is put both notices in one place with the full model lists, because CPSC publishes them separately, the brand names do not match the supplier name, and the people most at risk of missing a notice are the ones who bought a Finnleo or a Helo years ago from a dealer who is no longer in business. Check the model label against the lists above. If it is there, use the phone numbers in the first callout rather than ours.

Questions people actually ask

Which brands are affected by the Sauna360 recall?
Recall 26-784 names eight: Finnleo, Helo, Radiant Health, Sauna360, Saunatec, Tylo, Tylohelo, and units with no brand marking at all. It also covers Carbonflex, Saunalogic, Infralogic, Aspire and Bliss infrared kits, which may have been fitted into a cabin carrying no Sauna360 branding. The separate bench recall, 26-040, covers only Tylo Halmstad and Tylo Kiruna Hybrid models.
Was there a Radiant Health sauna recall?
Yes. Every Radiant Health Elite and Pause model is named on CPSC recall 26-784 — E-1H, E-2H, E-2.5H, E-3H, E-4H, EC-3H and EC-4H, plus P-1H, P-2H, P-2.5H, P-3H and the CA variants. It is a Sauna360 recall rather than a Radiant Health one, because Sauna360 is the importer, which is why searching the brand name alone can make it look like nothing has happened. Our [Radiant Health sauna review](/infrared-saunas/radiant-health-sauna-review) covers that brand's cabins in detail.
How do I tell whether my sauna is recalled?
Match the model number, not the brand. The infrared recall lists model codes such as S820, IS44 or P-2H, and the same S-series numbers appear under more than one brand and with no brand at all. For the bench recall, Sauna360 states the serial number is printed on the product manual, and the affected ranges start CSFxxABTRxx-V1 for Halmstad and CSFxxABISxxTL-V1 for Kiruna Hybrid. If you cannot find a label, call rather than guess.
Is the recall remedy a refund?
No. Both published remedies are free repairs. On the infrared recall it is a professional in-home repair with new circuit boards and fuses; on the bench recall it is a professional retrofit adding hardware to the bench, plus a revised manual stating weight limits. Neither notice offers a refund or a replacement unit.
Can I keep using the sauna until it is repaired?
CPSC's instruction on the infrared recall is to stop using it immediately and contact Sauna360 for the free repair. On the bench recall the instruction is to stop using the bench. We would follow both — the named hazards are fire and a fall that has already produced a head and neck injury.
Which phone number should I use?
They differ by recall, and one differs by source. For the infrared recall, 866-936-5962 or recall@sauna360.com. For the bench recall, the CPSC notice gives 888-780-4427 while Sauna360's own recall page gives 866-780-4427 — if one does not connect, try the other, and both notices point to sauna360.com/product-recall.

Sources

Every pick on this page comes from published specifications, not from hardware we own. Read how we pick — including what spec-led ranking cannot tell you.